Number Share for Smart Speaker
VERIZON
Worked with Amazon to create a Verizon-exclusive way for customers to link their phones to Smart Speakers, like the Amazon Alexa.
Objectives
Challenge
Work with external partners (Amazon team), internal teams (authentication team), as well as internal business and development partners to create a Verizon-exclusive seamless Number Share for Smart Speaker experience with recognizable Verizon functionality.
Opportunity
Smart speakers have experience unprecedented growth while household phones are on the decline.
Expand calling functionality of smart speakers from just making outbound calls to additionally placing verified calls, receiving calls, dial 911, and block spam calls.
Value
Number Share is an affordable way to increase calling capabilities. The service costs $5/month for an existing number or $10/mo to add a new line.
System Flow
Amazon Entry Point
Authentication: SMS
Authentication: Verizon App
Verizon Number Share
